Your dental healthcare providers at Creekside Dental continue to follow the American Dental Association (ADA) recommendations during the COVID-19 pandemic. We are seeing patients for both emergency dental care and on a case-by-case basis. However, if you are showing symptoms such as fever, shortness of breath, or a persistent cough, your dental care will be delayed for the safety of our staff and other patients.
New Check-In Policies
Please be understanding as we have changed our check-in policies. This ensures not only your safety but also the safety of our staff and community. Our new check-in procedures are as follows:
- When you check-in at your Buffalo Grove, IL dentist, your temperature will be taken. Anyone who has a fever or abnormally high temperature will be rescheduled.
- Adults are asked to come alone to appointments.
- Parents who are bringing a child to an appointment are asked to only bring the child who is scheduled to be seen.
- Once the check-in process has been completed, patients are asked to wait in their vehicles until time to be seen. This reduces the number of people in the office all at one time.
Questions We Hear the Most
Patients have many questions surrounding the Covid-19 outbreak in Illinois. Here are the questions we hear most frequently and answers from your Buffalo Grove, IL dental team.
Is it dangerous to go to the dentist during the COVID-19 pandemic?
At Creekside Dental we adhere to the recommendations provided by the ADA, the CDC, OSHA, and our local and federal regulatory bodies. These policies are followed to ensure you and your family receive safe and compassionate dental care. Should access to dental care be interrupted, for any safety reasons we will keep you updated.
What precautions are being taken by Creekside Dental to prevent the spread of the virus?
Even prior to the spread of the Coronavirus, our dental office observed best practices to prevent the spread of infection or disease. We take measures to ensure the safety of our team and our patients seriously. Our offices were already following strict guidelines for the prevention of infection and viruses. We continue to follow the guidelines put in place by the American Dental Association and the Centers for Disease Control and Prevention including the following:
- Sanitization Practices: Our dental personnel cleans all public areas including bathrooms, waiting rooms, and treatment areas.
- Disinfectant Sprays: We apply medical-grade disinfectant sprays to rooms after each patient is seen as set forth in the CDC guidelines. This includes spraying high-touch areas like counters, equipment, and chairs.
- Use of Protective Barriers: We make use of protective barriers to cover items like curing lights, overhead lights, suction tips, armrests, and computer keyboards.
- Sterilization of Instruments: Our dental instruments are sterilized after each patient. We strictly follow the CDC protocols for proper sterilization of equipment and instruments.
Is Creekside Dental taking any extra precautions to ensure safe dental services?
We have implemented some extra precautionary actions during the pandemic to ensure our staff, patients, and community has access to safe dental care.
- Our staff will stay home if they have signs or symptoms associated with the Coronavirus such as difficulty breathing, fever, sneezing, or coughing.
- Staff members who travel to regions with high outbreaks will be quarantined before returning to work. We are also recommending that staff refrain from travel during this time.
- Our dental office has implemented a three-point screening process for patients. We will screen patients for symptoms when they book an appointment, when the appointment is confirmed, and once the patient arrives at our office.
- We have increased the intervals between patient appointments.
- Patients are asked to stay in their vehicles until Dr. William McCune or Dr. John Micaletti or one of our dental hygienists are ready to see them.
Should I reschedule my appointments?
If you are healthy, you should keep your regularly scheduled appointments. However, if you have been in a region with a large outbreak, been exposed to someone who has been exposed to or diagnosed with Covid-19, you may want to reschedule your appointment.
Contact Creekside Dental
Thank you so much for your patience during these trying times. Should you have a dental emergency please call us! Once things return to normalcy, we recommend regular checkups twice a year as an essential part of your preventative dental care.